Job Description

The position of Cash Application Assistant will be based out of our Dallas, TX location!

Summary The Cash Application Assistant is responsible for the identification and posting of payments placed on account by application activities from the automated lockboxes, EFT/ACH accounts, and manually created payments. Researches and resolves disputes for both Accounts Receivable and Branch accounts.

What You'll Do

• Enter and maintain status codes for any invoice, credit memo and payment discrepancies identified when applying remittances
• Ensure that daily transaction information balances with Accounts Receivable upload information, banks, and General Ledger postings
• Interface with internal and external customers to resolve open items
• Document results of contacts, track and follow-up on internal and external customer requests
• Identify and communicate bank, system, and transmissions issues timely
• Research, pull support, and communicate on aged open payments and credits for Accounts Receivable and Branch accounts to support unclaimed property requirements
• Process transfers, adjustments, offsets, and write offs with the appropriate documentation and authorization
• Process customer refunds and returned checks
• Research and assist with resolving disputes on Accounts Receivable and Branch accounts, escalating unresolved issues timely
• Work closely with the team to ensure goals are met
• Support monthly statement cut offs and financial close to ensure all required task are completed
• Report on status of assigned accounts timely
• Other duties as assigned

The information contained in this is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You'll Need

• High School or GED
• Bachelor's degree in Accounting or Finance preferred
• 2+ years of hands-on Accounts Receivable experience preferred
• Experience with financial software preferred

Knowledge, Skills & Abilities

• Understanding of general Accounting principles, practices, and procedures with the ability follow SOP's
• Intermediate skills in: Microsoft Word, Excel, and Outlook
• Ability to work tight deadlines while maintaining accuracy
• Team player, flexible, enthusiastic, innovative, and proactive
• Excellent organization and time management skills
• Ability to listen, communicate (written and verbal), and follow-up effectively with all staffing levels and internal and external customers
• Ability to analyze information quickly
• Ability to understand the issues, identify problems and determine the appropriate course of action
• Self- starter with the ability to work independently
• Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks and information
• Ability to demonstrate outstanding customer service
• Ability to perform at high levels in a fast-paced ever-changing work environment
• Ability to anticipate work needs and follow through with minimum direction

Working Conditions and Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold None
• Exposed to bio hazardous conditions None
• Exposed to toxic or caustic chemicals which mandate attention to safety considerations None
• Exposed to electrical hazards; risk of electrical shock None
• Handles or works with potentially dangerous equipment None
• Travels to offsite locations None

Physical Demands

• Sit: Must be able to remain in a stationary position Constantly - at least 51%
• Walk: Must be able to move about inside/outside office or work location Occasionally - up to 20%
• Use hands to finger, handle or feel: Operates a computer and other office machinery Constantly - at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to position ones self to maintain computers in the lab, including under desks and in the server closet Occasionally - up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder None
• Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Constantly - at least 51%

Weight and Force

• Up to 10 pounds Occasionally - up to 20%

“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities - We like to promote from within!

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