Service Desk Analyst Job at Lynn Rodens, Bend, OR

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  • Lynn Rodens
  • Bend, OR

Job Description

Job Description

Are you ready to join a dynamic team of Help Desk Analysts in a world-class enterprise environment? If you're passionate about technology, possess excellent communication skills, and have a servant mentality, we want to hear from you!

Key Responsibilities

  • Troubleshoot password resets and resolve login issues promptly.
  • Diagnose and resolve hardware issues, including keyboards, mice, and screens.

Requirements

MUST have 1 year or more of Customer Service experience

Must have approximately 1 year of Help Desk experience.

Must be local to bend OR

  • Exceptional communication skills with a strong focus on customer service.
  • Hands-on experience in supporting PC peripherals, such as keyboards, printers, and mice.
  • Proficiency in Google Suite (Gmail, Docs, Sheets, Slides) and Microsoft Office 2007 (Excel, Word,

PowerPoint, Outlook).

Shift Availability

  • Various shifts available from Monday to Saturday, ranging from 5 am to 9 pm.

Skills And Qualifications

  • Proficiency in help desk support, Windows troubleshooting, and technical support.
  • Strong phone and communication skills.
  • Energetic and driven personality, a perfect fit for our team!

Experience Level

  • Entry Level

Job Tags

Work at office, Local area, Shift work, Saturday,

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