Salesforce Administrator Job at Osmose Utilities Services, Atlanta, GA

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  • Osmose Utilities Services
  • Atlanta, GA

Job Description

*****No recruiter support on this position*****

Position Summary

We are seeking a proactive and detail-oriented Salesforce Administrator to manage, optimize, and support our Salesforce platform. This role will be instrumental in configuring and maintaining Salesforce to meet evolving business needs, with a strong emphasis on supporting Salesforce Revenue Cloud Advanced (RCA) (Configure, Price, Quote) functionality.

Key Responsibilities

  • Administer day-to-day operations of Salesforce, including user setup, profiles, roles, permissions, object configuration, flows, page layouts, reports, and dashboards.
  • Support and enhance Salesforce Revenue Cloud Advanced (RCA) functionality for pricing, product configuration, quote generation, and approval processes.
  • Collaborate with business stakeholders to gather requirements and translate them into scalable Salesforce solutions.
  • Maintain system integrity through data validation rules, duplicate management, and ongoing data quality initiatives.
  • Create and maintain documentation for configurations, workflows, and processes.
  • Monitor Salesforce releases and recommend enhancements that align with organizational goals.
  • Work with developers and third-party partners to implement integrations, custom solutions, and enhancements.
  • Train end-users and provide ongoing support and troubleshooting for Salesforce issues.

Preferred Qualifications

  • 3+ years of Salesforce Administration experience, including declarative automation (Flows, Process Builder).
  • Salesforce Revenue Cloud Advanced (RCA) hands-on experience in managing pricing rules, product rules, quote templates, and quote-to-cash processes.
  • Strong understanding of Salesforce best practices, data model, and security architecture.
  • Salesforce Administrator certification required.
  • Additional certifications in RCA preferred.
  • Experience using tools such as Data Loader, Workbench, or SOQL.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to work alongside a Consulting Firm as part of a Revenue Lifecycle Transformation. Confirm that they are using Salesforce best practices in their methodology.

Nice to Have

  • Experience in utilities, field operations, or infrastructure services industries.
  • Experience with AppExchange products relevant to RCA
  • Familiarity with Agile project methodologies and ticketing systems like Azure DevOps or ServiceNow.

About Osmose:

Osmose is the market-leading provider of critical resiliency, assessment, and restoration services for electric transmission, distribution, and telecommunications companies.

Benefits:

Come grow with us! Full-time employees enjoy a comprehensive benefits package that includes:

  • Medical Insurance and Health Savings Account with company contribution
  • Dental, Vision, Life Insurance, STD, LTD, Critical Illness Plan and more!
  • 401(k) with excellent company match
  • Paid time off (vacation, sick, floating holidays)

Osmose is an Equal Opportunity employer. EOE M/F/Disabled/Vet

Job Tags

Full time,

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