Restaurant General Manager Job at Burger King, Gloucester, VA

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  • Burger King
  • Gloucester, VA

Job Description

At DC Burger Inc. we’re not just serving burgers—we’re serving hustle, flavor, and community pride. We’re looking for a results-driven, hands-on Restaurant General Manager to lead operations, grow team talent, and deliver an outstanding guest experience—every shift, every day.

This is a true ownership role. You’ll take charge of everything from daily operations and financial performance to team development, guest satisfaction, and community engagement. If you’re ready to lead with purpose, inspire your team, and drive real results in a fast-paced, rewarding environment—this is your moment.

Key Responsibilities

Team Leadership & Development

o Recruit, hire, train, and mentor a high-performing team including Assistant Managers, Shift Leaders, and Crew Members.

o Foster a positive, inclusive, and performance-driven work culture.

o Provide consistent coaching, feedback, and recognition to support team growth.

o Identify and develop internal talent for future leadership roles.

Operations Management

o Oversee daily restaurant operations including scheduling, inventory, food safety, and facility maintenance.

o Ensure compliance with health, safety, and labor regulations as well as company standards.

o Maintain operational excellence and uphold brand guidelines in all areas of the restaurant.

Financial Performance

o Manage restaurant P&L to achieve financial targets including sales growth, labor efficiency, and cost control.

o Analyze key financial and operational data to identify opportunities for improvement.

o Drive top-line sales through exceptional guest service, operational execution, and local marketing efforts.

Guest Experience

o Ensure a consistently high level of hospitality, speed of service, and food quality.

o Respond to guest feedback and implement action plans to improve satisfaction.

o Champion a guest-first culture that builds loyalty and community connection.

Compliance & Standards

o Maintain compliance with food safety procedures, sanitation guidelines, and employment laws.

o Enforce company policies and procedures across all operational and team-related activities.

Additional Responsibilities

o Execute local store marketing and community engagement initiatives.

o Perform other related duties as assigned to support overall restaurant and company success.

Qualifications & Skills

· High school diploma or equivalent required; Bachelor's degree preferred.

· 2–4 years of restaurant, retail, or hospitality management experience.

· Minimum of 3 years in a leadership or supervisory role.

· ServSafe Certification (or ability to obtain).

· Strong leadership skills with a proven track record of team development and operational excellence.

· Sharp business acumen with experience managing budgets and controlling costs.

· Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.

· Proficient in Microsoft Office and Google Workspace; experience with POS and scheduling systems.

· Strong communication and interpersonal skills, with the ability to lead across all levels.

· Self-motivated, detail-oriented, and committed to continuous improvement.

· Comfortable working long or irregular shifts as required by the business.

Physical Requirements

  • This position requires regular standing, walking, bending, stretching, and occasional lifting up to 40lbs.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

DC Burger Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Benefits:

  • Health insurance
  • Dental and Vision insurance
  • Paid time off

Work Location: In person

Schedule:

50 – 55 hours per week

Ability to work Nights, Weekends, and Holidays

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

Job Tags

Full time, Work at office, Local area, Flexible hours, Shift work, Night shift, Day shift, Afternoon shift,

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